Communication, empathy, responsiveness, patience, detailed SOPs, structured work formats all combine to form the backbone of every successful organization. That being said, the major make or break is based on the understanding and effective implementation of these factors in handling clients. An open and healthy relationship can turn even the most sceptical client into a happy one! 

With ecommerce being in the limelight today, everyone is trying and testing different ideas to maximize sales. Seasonal sale seasons are a sweet spot. One can implement the changes today for a particular sale but the long term effects of those will be seen throughout the year.

The sales funnel is not a sure shot trick to conversion heaven, however, it encompasses all the major steps brands can take to ensure they are on the way to that sweet spot. Remember, the funnel is a strategy altogether, you cannot implement one step and hope it works. Different areas of your website are targeted throughout the funnel and one can only hope for success when each step is given the importance it deserves.

36% of millennials, ages 18 to 34 prefer gifs and emoji to better communicate their thoughts and feelings compared to words. In the past couple of years, multiple social media agencies, influencers, and brands realized that emoticons were an excellent way to build brand trust & warm-up new audiences more effectively. Today, we see more and more brands incorporating and even creating new emojis to match their communication needs. As technology continues pushing boundaries, the world wide web is being emojified too! For any brand to include emoji in their brand strategy, first and foremost...